We’ll calculate the cost based on all eligible items in your cart. If you don’t add Return Assurance, you may still have the option to receive store credit or exchange the item depending on the standard return policy (for full details see. You’ll have the option to return eligible items for a refund by adding Return Assurance at checkout. Get peace of mind while shopping when you add Seel Return Assurance.

please note: you can not request returns when pay by your gift card or store credit.Īny purchases where a gift card / store credit totals 50% or more of the total purchase price, are not eligible for returns and are considered final sale.

Any taxes, duties or customs duty fees incurred for international orders are non-creditable and are the responsibility of the customer.

If you received free shipping or discounted shipping on your order, the shipping cost will be deducted from your exchange.

Your package must be postmarked within 3 business days of receiving your Return Authorization Number (RA#).

You can learn more about Seel Return Assurance below. If you want the option to return sale items and receive a refund, you should add Seel Return Assurance to your order during checkout. Please note, Sale items, Clearance items, and items purchased with Store Credit / Gift Card are FINAL SALE and are not eligible for exchanges or refunds unless you add Seel Return Assurance. Return authorization numbers will be issued to eligible items.

To return an order that you purchased with Seel Return Assurance, please use the Seel Returns Portal and follow the instructions in the Seel Return Assurance policy below and your Seel order confirmation email.

To return an item(s) please email: order number and the reason for return.

The products are not worn, used, washed or damaged and the original tags/labels/original hygiene sticker(s) are attached.

The products are received into our warehouse within 14 days from delivery (As documented by relevant courier).

Any items you wish to return, you must contact us and request a return within 5 days of delivery.

This falls under our Terms and Conditions : If you want the option to return for a Refund, you should add Seel Return Assurance to your order during checkout. If you are not 100% satisfied with item (s) you have received from FOSTANI, you can easily return them!įOSTANI provide full Store Credit as long as the product is received in new condition.

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